Shipping policy
Why Customers Love Shopping With Cocopet
✓ Fast dispatch : Order by 3pm for Same Day Dispatch
✓ No customs charges to UK or Ireland
✓ Collect in Enniskillen for free
✓ Loyalty points on every order
✓ Free delivery available through rewards
Delivery
Our warehouse team dispatch orders Monday to Friday, with parcels handed to our courier partners up to 3:00pm.
We deliver across the UK and Ireland using trusted carriers including Royal Mail, Parcelforce Worldwide, and An Post.
As we are based in Northern Ireland, orders delivered to both the UK and the Republic of Ireland are not subject to customs charges or import duties.
Standard Delivery
2–4 working days
UK: £4.95
Ireland: €4.95
Earn Free Delivery with Loyalty Rewards
Earn points on every order and redeem them for free delivery when you’re ready.
https://www.cocopet.co.uk/apps/loyalty
Express Delivery
1–2 working days
UK: £6.95
Ireland: €6.95
Available on selected items and shown at checkout where applicable.
Heavy & Large Items
Some products are classed as heavy, oversized or specialist-handled items. These items:
• Do not qualify for free delivery
• May take longer to dispatch and deliver
• May require pallet or specialist courier services
While we work hard to calculate delivery costs accurately at checkout, some extremely heavy, high-volume or remote area deliveries may require additional charges.
If this applies to your order, we will contact you before dispatch to confirm the delivery cost. You will always have the option to proceed or cancel for a full refund.
Free Collection
You can collect your order free of charge from our Enniskillen shop.
Simply select Local Collection at checkout and we will notify you when your order is ready.
